Welcome to Complaints Portal

Portal for lodging online vigilance related complaints


  • Complaint can be lodged only against employees belonging to the Eastern Coalfields Limited.
  • While complaints against tenders may be investigated, it could not interfere in the tender process.
  • Complaints must be brief and contain factual details, verifiable facts and related matters. They should not be vague or contain sweeping general allegations.
  • The complaint having vigilance angle shall only be examined. The vigilance angle comprises of misuse of official position, demand and acceptance of illegal gratification, cases of misappropriation / forgery or cheating, gross and willful negligence, blatant violation of laid down systems and procedures, reckless exercise of discretion, delay in processing the cases, etc.
  • The complaint having other than vigilance angle will be either be filed or will be referred to the concerned department of ECL.